Biff

Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Em

Author: Bill Eddy LCSW Esq.

Publisher: BookBaby

ISBN: 1936268795

Category: Business & Economics

Page: 188

View: 1725

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We live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect... A BIFF Response can be applied in any communication anywhere – online, social media, in a letter or even in person. It can be used at work, earning you respect and success. It can help you get along with difficult family members, friends, neighbors and others anywhere in your life. BIFF was designed to protect you and your reputation by responding quickly and civilly to people who treat you rudely, while being reasonable in return. BIFF stands for Brief, Informative, Friendly, and Firm. A BIFF response is easy to remember, but hard to do. It takes practice! This little book gives over 20 examples of BIFF responses for all areas of life—plus additional tips to help you deal with high-conflict people anywhere. See if you can do a BIFF! Not everyone can! This Second Edition includes a new chapter on Coaching for BIFF Responses. Anyone can use this method to help someone else with a BIFF response – by asking 10 simples questions to make it even more effective.

It's All Your Fault at Work!

Managing Narcissists and Other High-Conflict People

Author: Bill Eddy LCSW Esq.,L. Georgi DiStefano

Publisher: BookBaby

ISBN: 1936268671

Category: Business & Economics

Page: 244

View: 9721

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No, it’s not just your imagination—more and more people in the workplace today have high-conflict personalities. Co-workers, clients, even bosses are behaving in narcissistic or bullying ways, choosing targets and then placing blame on them, treating them with disdain, or otherwise acting in aggressive, inappropriate ways. Some go so far as to spread damaging rumors, harass, or directly sabotage their targets, among other extreme behaviors. These are not people who are just having an occasional bad day; these are people who display a repeated pattern of high-conflict behavior. And they aren’t just difficult; they are the most difficult of people. They can make your life at work stressful, frustrating, and extremely challenging. The good news is that their behavior is not about you—it’s about them. What’s more, you can learn strategies and techniques to deal with them more effectively at work. Based on Bill Eddy’s high-conflict personality theory, he and co-author, L. Georgi DiStefano, expertly define the problem so you can recognize potential high-conflict people (HCPs) in your own work life. They describe the key characteristics of HCPs and the typical behavior patterns of five main types of high-conflict personalities. Then they walk you through their proactive approach for minimizing conflict and keeping interactions with HCPs as peaceful as possible. You’ll learn about—and see examples of—how to use a simple, proven four-step method to help calm HCPs, analyze your options, respond to hostility, and set limits on extreme behavior. While you cannot ultimately change someone else’s personality, you can adapt your own behavior and respond to the person in different ways that make things better at work for yourself, the high-conflict person, and your organization.

Trump Bubbles

The Dramatic Rise and Fall of High-Conflict Politicians

Author: Bill Eddy

Publisher: BookBaby

ISBN: 1936268116

Category: Political Science

Page: 170

View: 5950

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Trump Bubbles: The Dramatic Rise and Fall of High-Conflict Politicians is the first book to really explain the rise and fall of Donald Trump, candidate for President of the United States of America. What’s a trump bubble? It’s when emotions trump thinking in politics. When fear trumps facts. When leader love trumps logic. Donald Trump is the most recent trump bubble, but trump bubbles have occurred before and will again. Trump Bubbles explains the rise-and-fall pattern of high-conflict politicians, focusing on the case of Donald Trump and the questions people ask: • Why do people compare him to Adolf Hitler in the 1920’s? • Why do people defend him despite his outrageous statements and beliefs? • Will he become reasonable if he ever becomes President? • Does he have narcissistic personality disorder? • Will he settle on a set of policies, or will he keep changing impulsively? • Could he be a good thing for American politics? • Would he start World War III? • How do you stop trump bubbles once they start? • What happens when a trump bubble bursts? To answer these questions, the author relies on social science, psychology and history, as well as his years of training professionals in dealing with high-conflict personalities and situations. It’s a beautiful thing!

It's All Your Fault!

12 Tips for Managing People Who Blame Others for Everything

Author: William A. Eddy,Bill Eddy

Publisher: Unhooked Books

ISBN: 1936268027

Category: Business & Economics

Page: 368

View: 2607

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Explains in easy-to-understand terminology, the behaviors of people with personality disorders or with traits, particularly blaming, irrational and impulsive behaviors.

Don't Alienate the Kids!

Raising Resilient Children While Avoiding High Conflict Divorce

Author: Bill Eddy, LCSW, Esq.

Publisher: BookBaby

ISBN: 1936268485

Category: Family & Relationships

Page: 322

View: 1119

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Don't Alienate the Kids! is a fresh examination of the child alienation problem from the perspective of a lawyer/therapist/mediator, who also trains judges on managing high-conflict disputes. Author Bill Eddy doesn't just analyze the debate (Parental Alienation Syndrome vs. Child Abuse Presumption); he also proposes his own theory of "1000 Little Bricks," based on recent breakthroughs in brain research about how children learn. In his theory, there are no bad parents, just bad behaviors - the behaviors of both parents, family members, friends and divorce professionals. Most of these bad behaviors go unrecognized in daily life, but they help build a Wall of Alienation between a parent and child.

Managing High Conflict People in Court

Author: Bill Eddy

Publisher: Unhooked Books

ISBN: 1936268019

Category: Law

Page: 60

View: 9748

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This book is designed for judicial officers to use in managing people with high conflict personalities in any courtroom, with an emphasis on family court litigants. This easy-to-read booklet provides judicial officers with accurate and authoritative information about the subject matters covered. It describes general principles and suggestions for judicial officers to immediately put into practice.

So, What's Your Proposal?

Shifting High-Conflict People from Blaming to Problem-Solving in 30 Seconds!

Author: Bill Eddy

Publisher: Unhooked Books

ISBN: 9781936268627

Category: Business & Economics

Page: 157

View: 1571

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An amazingly simple technique for getting high-conflict people to stop blaming others, and instead join in finding solutions to problems.

New Ways for Families Parent Workbook

Author: Bill Eddy

Publisher: High Conflict Inst

ISBN: 9781936268054

Category: Family & Relationships

Page: 95

View: 5287

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Workbook used by family courts to teach parents the skills necessary to jointly make their parenting decisions out of court.

New Ways for Work: Workbook

Personal Skills for Productive Relationships

Author: Bill Eddy

Publisher: High Conflict Inst

ISBN: 9781936268689

Category: Business & Economics

Page: 50

View: 4699

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This workbook teaches four personal self-management skills with numerous exercises for employees and managers in need of workplace behavior improvement.

Splitting America

How Politicians, Super Pacs and the News Media Mirror High Conflict Divorce

Author: Bill Eddy,Donald Saposnek

Publisher: High Conflict Inst

ISBN: 9781936268528

Category: Political Science

Page: 162

View: 2838

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Splitting America is for anyone who is disturbed by the current political situation and wants to do something about it!

New Ways for Work: Coaching Manual

Personal Skills for Productive Relationships

Author: Bill Eddy

Publisher: High Conflict Inst

ISBN: 9781936268696

Category: Business & Economics

Page: 70

View: 8430

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A coaching guide to teach four personal self-management skills to employees and managers in need of workplace behavior improvement.

New Ways for Families Professional Guidebook

Author: William A. Eddy,Bill Eddy

Publisher: High Conflict Inst

ISBN: 9781936268047

Category: Law

Page: 158

View: 8099

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Manual for family court professionals to use with high-conflict divorcing families. It focuses on strengthening skills before making long-term decisions.

The Future of Family Court

Structure, Skills and Less Stress

Author: Bill Eddy

Publisher: High Conflict Inst

ISBN: 9781936268498

Category: Law

Page: 112

View: 4479

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Applying lessons learned from the mental health field to the family court system, especially with high-conflict or potentially high-conflict parents.

Nein sagen und trotzdem erfolgreich verhandeln

Vom Autor des Harvard-Konzepts

Author: William Ury

Publisher: Campus Verlag

ISBN: 3593382849

Category: Law

Page: 288

View: 6131

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Seit mehr als 25 Jahren gilt die Methode des Harvard-Konzepts als die erfolgreichste aller Verhandlungstechniken. Ihr Ziel ist, mit dem Verhandlungspartner zu einem gemeinsamen Ja zu kommen. Doch um unsere Interessen zu wahren, müssen wir häufig ein klares Nein aussprechen. Wie lässt sich aber ein Nein so vermitteln, dass es unser Gegenüber nicht verstimmt und damit negativ auf uns und das Gesamtergebnis zurückfällt? Der weltbekannte Verhandlungsexperte William Ury zeigt, wie Sie aus diesem Dilemma herauskommen: mit einem positiven Nein! Ob Sie Konditionsgespräche oder Gehaltsverhandlungen führen oder den Auftrag eines wichtigen Kunden ablehnen müssen - mit dieser einfachen Methode kann jeder ein Nein so vermitteln, dass unser Gegenüber nicht vor den Kopf gestoßen und ein erfolgreiches Ergebnis erzielt wird.

Erfolgreich verhandeln mit Gefühl und Verstand

Author: Roger Fisher,Daniel Shapiro

Publisher: Campus Verlag

ISBN: 3593441233

Category: Business & Economics

Page: 304

View: 1041

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Verhandeln? Bitte mit Gefühl! Noch immer herrscht der weitverbreitete Irrglaube, Verhandlungen müssten möglichst rational geführt, Emotionen weitestgehend ausgeklammert werden. Roger Fisher (Mitautor des Bestsellers "Das Harvard-Konzept") und Daniel Shapiro (Autor von "Verhandeln. Die neue Erfolgsmethode aus Harvard") zeigen, dass diese Herangehensweise nicht nur impraktikabel, sondern auch wenig Erfolg versprechend ist. Denn der Mensch ist ein emotionales Wesen und egal ob Freude, Wut oder Angst: Gefühle sind fester Bestandteil unseres Denkens und Handelns, die auch in sachlichen Verhandlungen nicht abgeschaltet werden können. Fisher und Shapiro zeigen, dass sich Emotionen sogar positiv auf das Verhandlungsergebnis auswirken: Wer die Bedeutung und Anzeichen der wichtigsten emotionalen Grundbedürfnisse erkennt, kann sie gezielt aktivieren und ansprechen und dadurch den Verhandlungsverlauf positiv beeinflussen.