Pre-Accident Investigations

An Introduction to Organizational Safety

Author: Dr Todd Conklin

Publisher: Ashgate Publishing, Ltd.

ISBN: 1409483541

Category: Technology & Engineering

Page: 150

View: 996

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This book is a set of new skills written for the managers that drive safety in their workplace. This is Human Performance theory made simple. If you are starting a new program, revamping an old program, or simply interested in understanding more about safety performance, this guide will be extremely helpful.

Pre-Accident Investigations

An Introduction to Organizational Safety

Author: Todd Conklin

Publisher: Ashgate Publishing, Ltd.

ISBN: 1409447820

Category: Technology & Engineering

Page: 140

View: 9663

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This book is a set of new skills written for the managers that drive safety in their workplace. This is Human Performance theory made simple. If you are starting a new program, revamping an old program, or simply interested in understanding more about safety performance, this guide will be extremely helpful.

Workplace Fatalities

Failure to Predict

Author: Todd E. Conklin

Publisher: N.A

ISBN: 9781546979654

Category:

Page: 138

View: 8199

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Many organizations tell us that work has never been as safe as it is today. They will show the lowest injury figures ever, and the rosiest incident counts in years. They want to be proud of these accomplishments, and perhaps they should be. But behind these results hides complexity and contradiction-a messiness that Todd Conklin takes us into with this book. For one, it is pretty obvious by now that trying to lower our incident and injury rates leaves the risk of process safety disasters and fatalities pretty much unaffected. Getting better at managing injuries and incidents doesn't help us prevent fatalities and accidents-we've known that for a long time (Salminen, Saari, Saarela, & Rasanen, 1992). The number of fatalities in, say, construction, or the energy industry, has remained relatively stable over the past decades (Amalberti, 2013; National-Safety-Council, 2004), even when many organizations proudly report entire years (or more) without injury. Lowering the injury or non- serious incident rate can actually put an organization at greater risk of accidents and fatalities. In shipping, for example, injury counts were halved over a recent decade, but the number of shipping accidents tripled (Storkersen, Antonsen, & Kongsvik, 2016). In construction, most workers lost their lives precisely in the years with the lowest injury counts (Saloniemi & Oksanen, 1998). And in aviation, airlines with the fewest incidents have the highest passenger mortality risk (Barnett & Wang, 2000).What lies behind these fatalities? Do they really happen because some people don't wear their personal protective equipment; that some don't wear gloves when rules say they should? WorkPlace Fatalities: Failure to Predict is the first book for the industry professional that speaks directly to this important challenge: If your organization is so safe - Why do we have fatal and serious events?

Managing the Risks of Organizational Accidents

Author: James Reason

Publisher: Routledge

ISBN: 1134855354

Category: Technology & Engineering

Page: 272

View: 9678

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Major accidents are rare events due to the many barriers, safeguards and defences developed by modern technologies. But they continue to happen with saddening regularity and their human and financial consequences are all too often unacceptably catastrophic. One of the greatest challenges we face is to develop more effective ways of both understanding and limiting their occurrence. This lucid book presents a set of common principles to further our knowledge of the causes of major accidents in a wide variety of high-technology systems. It also describes tools and techniques for managing the risks of such organizational accidents that go beyond those currently available to system managers and safety professionals. James Reason deals comprehensively with the prevention of major accidents arising from human and organizational causes. He argues that the same general principles and management techniques are appropriate for many different domains. These include banks and insurance companies just as much as nuclear power plants, oil exploration and production companies, chemical process installations and air, sea and rail transport. Its unique combination of principles and practicalities make this seminal book essential reading for all whose daily business is to manage, audit and regulate hazardous technologies of all kinds. It is relevant to those concerned with understanding and controlling human and organizational factors and will also interest academic readers and those working in industrial and government agencies.

Steps to Safety Culture Excellence

Author: Terry L. Mathis,Shawn M. Galloway

Publisher: John Wiley & Sons

ISBN: 1118530241

Category: Technology & Engineering

Page: 216

View: 7529

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Provides a clear road map to instilling a culture of safety excellence in any organization Did you know that accidental injury is among the top ten leading causes of death in every age group? With this book as your guide, you'll learn how to help your organization develop, implement, and sustain Safety Culture Excellence, vital for the protection of and improvement in the quality of life for everyone who works there. STEPS to Safety Culture Excellence is based on the authors' firsthand experience working with international organizations in every major industry that have successfully developed and implemented ongoing cultures of safety excellence. Whether your organization is a small regional firm or a large multinational corporation, you'll find that the STEPS process enables you to instill Safety Culture Excellence within your organization. STEPS (Strategic Targets for Excellent Performance in Safety) demystifies the process of developing Safety Culture Excellence by breaking it down into small logical, internally led tasks. You'll be guided through a sequence of STEPS that makes it possible to: Create a culture of excellence that is reinforced and empowered at every level Develop the capability within the culture to identify, prioritize, and solve safety problems and challenges Maintain and continuously improve the performance of your organization's safety culture Although this book is dedicated to safety, the tested and proven STEPS process can be used to promote excellence in any aspect of organizational performance. By optimizing the safety culture in your organization, you will give the people you work with the skills and knowledge to not only minimize the risk of an on-the-job accident, but also to lead safe, healthy lives outside of work.

Managing Maintenance Error

A Practical Guide

Author: James Reason,Alan Hobbs

Publisher: CRC Press

ISBN: 1351920510

Category: Technology & Engineering

Page: 200

View: 7790

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Situations and systems are easier to change than the human condition - particularly when people are well-trained and well-motivated, as they usually are in maintenance organisations. This is a down-to-earth practitioner’s guide to managing maintenance error, written in Dr. Reason’s highly readable style. It deals with human risks generally and the special human performance problems arising in maintenance, as well as providing an engineer’s guide for their understanding and the solution. After reviewing the types of error and violation and the conditions that provoke them, the author sets out the broader picture, illustrated by examples of three system failures. Central to the book is a comprehensive review of error management, followed by chapters on:- managing person, the task and the team; - the workplace and the organization; - creating a safe culture; It is then rounded off and brought together, in such a way as to be readily applicable for those who can make it work, to achieve a greater and more consistent level of safety in maintenance activities. The readership will include maintenance engineering staff and safety officers and all those in responsible roles in critical and systems-reliant environments, including transportation, nuclear and conventional power, extractive and other chemical processing and manufacturing industries and medicine.

Just Culture

Balancing Safety and Accountability

Author: Sidney Dekker

Publisher: Ashgate Publishing, Ltd.

ISBN: 1409440605

Category: Technology & Engineering

Page: 171

View: 8630

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While many organizations see the value of creating a just culture they struggle when it comes to developing it. In this Second Edition, Dekker expands his views, additionally tackling the key issue of how justice is created inside organizations. Dekker also introduces new material on ethics and on caring for the' second victim' (the professional at the centre of the incident). Consequently, we have a natural evolution of the author's ideas.

Drift into Failure

From Hunting Broken Components to Understanding Complex Systems

Author: Sidney Dekker

Publisher: CRC Press

ISBN: 1351942913

Category: Technology & Engineering

Page: 234

View: 2212

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What does the collapse of sub-prime lending have in common with a broken jackscrew in an airliner’s tailplane? Or the oil spill disaster in the Gulf of Mexico with the burn-up of Space Shuttle Columbia? These were systems that drifted into failure. While pursuing success in a dynamic, complex environment with limited resources and multiple goal conflicts, a succession of small, everyday decisions eventually produced breakdowns on a massive scale. We have trouble grasping the complexity and normality that gives rise to such large events. We hunt for broken parts, fixable properties, people we can hold accountable. Our analyses of complex system breakdowns remain depressingly linear, depressingly componential - imprisoned in the space of ideas once defined by Newton and Descartes. The growth of complexity in society has outpaced our understanding of how complex systems work and fail. Our technologies have gotten ahead of our theories. We are able to build things - deep-sea oil rigs, jackscrews, collateralized debt obligations - whose properties we understand in isolation. But in competitive, regulated societies, their connections proliferate, their interactions and interdependencies multiply, their complexities mushroom. This book explores complexity theory and systems thinking to understand better how complex systems drift into failure. It studies sensitive dependence on initial conditions, unruly technology, tipping points, diversity - and finds that failure emerges opportunistically, non-randomly, from the very webs of relationships that breed success and that are supposed to protect organizations from disaster. It develops a vocabulary that allows us to harness complexity and find new ways of managing drift.

The Field Guide to Understanding Human Error

Author: Sidney Dekker

Publisher: CRC Press

ISBN: 1351889753

Category: Technology & Engineering

Page: 252

View: 9399

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When faced with a human error problem, you may be tempted to ask 'Why didn't they watch out better? How could they not have noticed?'. You think you can solve your human error problem by telling people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure. These are all expressions of 'The Bad Apple Theory', where you believe your system is basically safe if it were not for those few unreliable people in it. This old view of human error is increasingly outdated and will lead you nowhere. The new view, in contrast, understands that a human error problem is actually an organizational problem. Finding a 'human error' by any other name, or by any other human, is only the beginning of your journey, not a convenient conclusion. The new view recognizes that systems are inherent trade-offs between safety and other pressures (for example: production). People need to create safety through practice, at all levels of an organization. Breaking new ground beyond its successful predecessor, The Field Guide to Understanding Human Error guides you through the traps and misconceptions of the old view. It explains how to avoid the hindsight bias, to zoom out from the people closest in time and place to the mishap, and resist the temptation of counterfactual reasoning and judgmental language. But it also helps you look forward. It suggests how to apply the new view in building your safety department, handling questions about accountability, and constructing meaningful countermeasures. It even helps you in getting your organization to adopt the new view and improve its learning from failure. So if you are faced by a human error problem, abandon the fallacy of a quick fix. Read this book.

Safety Differently

Human Factors for a New Era, Second Edition

Author: Sidney Dekker

Publisher: CRC Press

ISBN: 1482242001

Category: Technology & Engineering

Page: 312

View: 9653

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The second edition of a bestseller, Safety Differently: Human Factors for a New Era is a complete update of Ten Questions About Human Error: A New View of Human Factors and System Safety. Today, the unrelenting pace of technology change and growth of complexity calls for a different kind of safety thinking. Automation and new technologies have resulted in new roles, decisions, and vulnerabilities whilst practitioners are also faced with new levels of complexity, adaptation, and constraints. It is becoming increasingly apparent that conventional approaches to safety and human factors are not equipped to cope with these challenges and that a new era in safety is necessary. In addition to new material covering changes in the field during the past decade, the book takes a new approach to discussing safety. The previous edition looked critically at the answers human factors would typically provide and compared/contrasted them with current research and insights at that time. The edition explains how to turn safety from a bureaucratic accountability back into an ethical responsibility for those who do our dangerous work, and how to embrace the human factor not as a problem to control, but as a solution to harness. See What’s in the New Edition: New approach reflects changes in the field Updated coverage of system safety and technology changes Latest human factors/ergonomics research applicable to safety Organizations, companies, and industries are faced with new demands and pressures resulting from the dynamics and nature of the modern marketplace and from the development and introduction of new technologies. This new era calls for a different kind of safety thinking, a thinking that sees people as the source of diversity, insight, creativity, and wisdom about safety, not as the source of risk that undermines an otherwise safe system. It calls for a kind of thinking that is quicker to trust people and mistrust bureaucracy, and that is more committed to actually preventing harm than to looking good. This book takes a forward-looking and assertively progressive view that prepares you to resolve current safety issues in any field.

Risk-Based Thinking

Managing the Uncertainty of Human Error in Operations

Author: Tony Muschara

Publisher: Routledge

ISBN: 1351400169

Category: Technology & Engineering

Page: 288

View: 1777

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Society at large tends to misunderstand what safety is all about. It is not just the absence of harm. When nothing bad happens over a period of time, how do you know you are safe? In reality, safety is what you and your people do moment by moment, day by day to protect assets from harm and to control the hazards inherent in your operations. This is the purpose of risk-based thinking, the key element of the six building blocks of Human and Organizational Performance (H&OP). Generally, H&OP provides a risk-based approach to managing human performance in operations. But, specifically, risk-based thinking enables foresight and flexibility—even when surprised—to do what is necessary to protect assets from harm but also achieve mission success despite ongoing stresses or shocks to the operation. Although you cannot prepare for every adverse scenario, you can be ready for almost anything. When risk-based thinking is integrated into the DNA of an organization’s way of doing business, people will be ready for most unexpected situations. Eventually, safety becomes a core value, not a priority to be negotiated with others depending on circumstances. This book provides a coherent perspective on what executives and line managers within operational environments need to focus on to efficiently and effectively control, learn, and adapt.

Simple Revolutionary Acts

Ideas to Revitalize Yourself and Your Workplace

Author: Todd Conklin

Publisher: iUniverse

ISBN: 0595320651

Category: Business & Economics

Page: 84

View: 6065

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"My job is boring and my boss is an idiot." Stop thinking that way. You have the power to be more passionate about work. Never be satisfied with anything less then what you want from your career. Simple Revolutionary Acts: Ideas to revitalize yourself and your workplace is a valuable resource to anyone who feels some of the passion has gone away from work. Why accept the fact that you work in a less than satisfying way? Change your workplace. Why not lead a revolution? Every good workplace revolution needs a list of ideas to begin re-energizing the core of workplace happiness and satisfaction: Your relationships with customers, clients, and co-workers. Simple Revolutionary Acts: Ideas to revitalize yourself and your workplace provides that list! Author Dr. Todd Conklin brings over 20 years experience working with organizations that want to be more passionate. His creative and direct approach to changing the way people interact with each other comes from years of trial and error. Simple Revolutionary Acts: Ideas to revitalize yourself and your workplace provides valuable insight and suggestions to: Change the way you think Address how you communicate Try new ideas to make work more meaningful Simple Revolutionary Acts: Ideas to revitalize yourself and your workplace is a resource for all workers and managers.

Just Culture

Restoring Trust and Accountability in Your Organization, Third Edition

Author: Sidney Dekker

Publisher: CRC Press

ISBN: 1317109899

Category: Technology & Engineering

Page: 168

View: 4783

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A just culture is a culture of trust, learning and accountability. It is particularly important when an incident has occurred; when something has gone wrong. How do you respond to the people involved? What do you do to minimize the negative impact, and maximize learning? This third edition of Sidney Dekker’s extremely successful Just Culture offers new material on restorative justice and ideas about why your people may be breaking rules. Supported by extensive case material, you will learn about safety reporting and honest disclosure, about retributive just culture and about the criminalization of human error. Some suspect a just culture means letting people off the hook. Yet they believe they need to remain able to hold people accountable for undesirable performance. In this new edition, Dekker asks you to look at 'accountability' in different ways. One is by asking which rule was broken, who did it, whether that behavior crossed some line, and what the appropriate consequences should be. In this retributive sense, an 'account' is something you get people to pay, or settle. But who will draw that line? And is the process fair? Another way to approach accountability after an incident is to ask who was hurt. To ask what their needs are. And to explore whose obligation it is to meet those needs. People involved in causing the incident may well want to participate in meeting those needs. In this restorative sense, an 'account' is something you get people to tell, and others to listen to. Learn to look at accountability in different ways and your impact on restoring trust, learning and a sense of humanity in your organization could be enormous.

Occupational Health and Safety in the Care and Use of Nonhuman Primates

Author: Committee on Occupational Health and Safety in the Care and Use of Nonhuman Primates,Institute for Laboratory Animal Research,Division on Earth and Life Studies,National Research Council

Publisher: National Academies Press

ISBN: 030908914X

Category: Science

Page: 184

View: 7727

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The field of occupational health and safety constantly changes, especially as it pertains to biomedical research. New infectious hazards are of particular importance at nonhuman-primate facilities. For example, the discovery that B virus can be transmitted via a splash on a mucous membrane raises new concerns that must be addressed, as does the discovery of the Reston strain of Ebola virus in import quarantine facilities in the U.S. The risk of such infectious hazards is best managed through a flexible and comprehensive Occupational Health and Safety Program (OHSP) that can identify and mitigate potential hazards. Occupational Health and Safety in the Care and Use of Nonhuman Primates is intended as a reference for vivarium managers, veterinarians, researchers, safety professionals, and others who are involved in developing or implementing an OHSP that deals with nonhuman primates. The book lists the important features of an OHSP and provides the tools necessary for informed decision-making in developing an optimal program that meets all particular institutional needs.

6-Hour Safety Culture

How to Sustainably Reduce Human Error and Risk, (and Do what Training Alone Can't (possibly) Do)

Author: Tim Autrey

Publisher: N.A

ISBN: 9780996409810

Category:

Page: 352

View: 4130

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How do you get workers to [consistently] do the 'right things' at 3:00AM when no one else is watching? The answer to this question provides the ultimate (yet little understood) solution to rapid and sustainable improvement in safety, reliability, and efficiency. The great news is- it's not complicated. In 6-Hour Safety Culture, Tim Autrey offers tangible insight into how to achieve and sustain next-level performance in any organization. Using stories and anecdotes drawn from his experiences within the US Naval submarine service, nuclear power generation industry, and as Founder/CEO of the Practicing Perfection Institute, Inc., he breaks down the underlying science of human performance into simple understandable 'chunks'. He offers a great deal of 'simplicity on the far side of complexity'. In Part I, you will be enticed to think different as Tim Autrey takes you on a journey of awareness into the world of human performance. Building upon a foundation of four simple precepts, and a four-part 'system' for leveraging positive aspects of human nature, he then takes you into Part II, where you will learn how to truly influence the hearts, minds, and souls of your organization members. Moving from insight, to strategy, to action, Tim will teach you the Individual Performance Model, the same model used by leaders throughout history to influence human behavior and develop high levels of personal accountability. He then takes this model into the third dimension, providing a proven recipe for rapid and sustainable team, department, and organizational culture transformation. In Part III, you will learn to do different as Tim directly explores and develops the tenets of human error, safety culture, and just culture. He breaks through the hype, teaching you what's important (and what to avoid) in any performance improvement effort. He then develops a simple four-step 'recipe' for engaging organization members on an ongoing basis; a method that directly promotes alignment with organization principles and a one team approach to doing business. He ties everything together with the Human Performance Blueprint- a step-by-step implementation guideline for achieving and sustaining next-level performance within any organization. Tim wraps up the 6-Hour Safety Culture journey with a challenge- a challenge to you and everyone else who chooses to learn...and take action. A challenge to make (as Steve Jobs put it) a dent in the universe; to truly help make your organization, and ultimately the world, a better and safer place."

Foodborne Disease Outbreaks

Guidelines for Investigation and Control

Author: World Health Organization

Publisher: World Health Organization

ISBN: 9241547227

Category: Business & Economics

Page: 146

View: 8428

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"These guidelines have been written for public health practitioners, food and health inspectors, district and national medical officers, laboratory personnel and others who may undertake or participate in the investigation and control of foodborne disease outbreaks."--P. 4 of cover.

Improving Safety Culture

A Practical Guide

Author: Dominic Cooper

Publisher: Wiley

ISBN: 9780471958215

Category: Business & Economics

Page: 318

View: 5815

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The aim of this book is to provide safety practitioners with sufficient knowledge and practical guidance to enable them to improve the safety culture within an organization. Provides practical guidance for safety practitioners.

A Human Error Approach to Aviation Accident Analysis

The Human Factors Analysis and Classification System

Author: Professor Scott A Shappell,Professor Douglas A Wiegmann

Publisher: Ashgate Publishing, Ltd.

ISBN: 1409463036

Category: Transportation

Page: 182

View: 1910

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This comprehensive book provides the knowledge and tools required to conduct a human error analysis of accidents. Serving as an excellent reference guide for many safety professionals and investigators already in the field.