The Complete Idiot's Guide to the American Accent

Author: Diane Ryan

Publisher: N.A

ISBN: 9781592579181

Category: Language Arts & Disciplines

Page: 219

View: 9889

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Directed to speakers of English as a second language, a multimedia guide to pronouncing American English covers pronunciation, word connections, and intonation.

A Guide to Customer Service Skills for the Service Desk Professional

Author: Donna Knapp

Publisher: Cengage Learning

ISBN: 1133417876

Category: Computers

Page: 400

View: 742

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The Third Edition of A GUIDE TO CUSTOMER SERVICE SKILLS FOR THE SERVICE DESK PROFESSIONAL explores the changing role of the service desk professional. Each chapter expands upon a particular skill required to provide effective customer support and provides proven techniques for implementing the concepts. Research, references, and resources have been updated in each chapter, and ITIL vocabulary and concepts are reflected throughout the text. New information is also incorporated, such as a discussion of general trends currently affecting the information technology industry and technology trends affecting the service desk. The text focuses on providing individuals with practical instruction on the unique skill set needed to execute the expanding mission of the service desk. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

The Complete Idiot's Guide to Wine Basics, 2nd Edition

Author: Tara Q. Thomas

Publisher: Penguin

ISBN: 1101022078

Category: Cooking

Page: 416

View: 6104

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From grape lover to grape aficionado. The possibilities of learning about and buying wine have expanded and so has The Complete Idiots Guide® to Wine Basics with a new edition. Here, readers can get their hands on new information such as ordering hard-to-find wine online, discussing the newest and most popular labels and vintages, and understanding the biggest trend in wine today - environmentally conscious wines and winemaking. Readers will find: ?Essentials about the winemaking process, key terms, tips for tasting, and buying advice ?Organic, biodynamic and natural winemaking ?Winemaking in states other than California, Oregon, and Washington ?Regions gaining popularity, such as South Africa, Eastern Europe, and Portugal

The Complete Idiot's Guide to Amateur Theatricals

Author: John Kenrick

Publisher: Penguin

ISBN: 1440650489

Category: Performing Arts

Page: 400

View: 8185

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The one and only book on successfully staging amateur productions. In this book, drama teachers and community directors are given everything they need to know about picking the right show; licensing, casting, and budgeting; organizing a schedule; costumes, makeup, staging, lighting, and music; tickets, fundraising, programs, cast parties, and more. Illustrated with help plans and photos from actual productions. * Perfect for nonprofit organizations' fundraising theater events and community theater groups * Complete with an extensive resource section * Illustrated with help plans and great photos from actual productions

The Complete Idiot's Guide to Learning Latin, 3rd Edition

Author: Natalie Harwood

Publisher: Penguin

ISBN: 1101097434

Category: Foreign Language Study

Page: 400

View: 4878

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Whether interested in Latin or just seeking a deeper understanding of English, readers will find a fun alternative to the standard dusty tomes usually associated with Latin. Included in this revised edition are updated vocabulary lists relevant to today's world, expanded pronunciation guides, Latin-to-English and English-to-Latin translation, and a workbook of exercises, reading passages, and tools for greater comprehension of the language. In 2002, the number of high school students taking Latin tests for college credit had risen 95% since 1993. According to CNN, educators are increasingly turning toward Latin to improve student performance in reading, math, and science. Perfect reference tool for Law School, medical school, music school, and other graduate school students faced with getting through a Latin course as a requirement.

The Complete Idiot's Guide to the Vietnam War, 2nd Edition

Author: Timothy P. Maga, Ph.D.

Publisher: Penguin

ISBN: 1101443154

Category: History

Page: 384

View: 5952

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A long ago war - still relevant today. Misunderstanding remains, and a lot is still unknown, of the Vietnam War. The Complete Idiot's Guide® to the Vietnam War, Second Edition provides an updated and revised guide giving readers the facts. It assesses policies and the reasons for them, shedding light on the controversies regarding the Vietnam War, what has been called the most complicated armed conflict of the 20th century. It offers: ?A big-picture look at the politics, public figures, and history of the war in Southeast Asia ?Present-tense relevance of Vietnam to the current wars in which the United States, and the rest of the world, is involved ?Clarification of details for those who lived through it and an explanation for younger generations

Sprachführer Brasilianisches Portugiesisch für Dummies

Author: Karen Keller

Publisher: John Wiley & Sons

ISBN: 3527671447

Category: Foreign Language Study

Page: 238

View: 9159

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Mit diesem Büchlein sind Sie für kurze Gespräche in Brasilien auf Portugiesisch gerüstet: Ob Sie in Rio in einer Churrascaria bestellen, in Fortaleza eine Karnevalsparty besuchen, sich Ihren Geschäftspartnern vorstellen, über Ihre Familie sprechen wollen oder Ihren Urlaub in Brasilien verbringen, hier finden Sie die passenden Sätze für die jeweilige Situation. Ganz nebenbei erfahren Sie das Wichtigste über die portugiesische Grammatik und bekommen viele Tipps für die richtige Aussprache. Außerdem können Sie mit den beliebtesten brasilianischen Redewendungen einen guten Eindruck machen.

The Complete Idiot's Guide to the Perfect Resume

Author: Susan Ireland

Publisher: Alpha Books

ISBN: 9781592574636

Category: Business & Economics

Page: 327

View: 5430

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An updated handbook for prospective job seekers offers more than one hundred sample resumes and includes strategies for writing an effective resume, tips for using software programs and other resume technologies, and advice on making the most of one's experience. Original.

The Complete Idiot's Guide to the Internet

Author: Peter Kent

Publisher: Que

ISBN: 9780789708625

Category: Internet

Page: 394

View: 7424

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Provides information that every Internet user needs in a format that is quick and easily accessible. There is complete coverage of Internet software and hardware, service providers, e-mail, chat groups, popular browsers, interesting sites to visit, and much more.

The Complete Idiot's Guide to Dream Jobs

Author: Brian O'Connell

Publisher: N.A

ISBN: 9781592573820

Category: Business & Economics

Page: 334

View: 3153

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An informative guide to a wide variety of rewarding careers and employment opportunities describes in detail more than 150 different careers, from mystery shopper to organic farmer and professional clown, and furnishes information on pay, perks, job requirements, training, and more. Original.

Costa Rica: The Complete Guide

Ecotourism in Costa Rica (Color Travel Guide)

Author: James Kaiser

Publisher: Destination Press

ISBN: 1940754011

Category: Travel

Page: 496

View: 9411

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From pristine beaches and jungle waterfalls to high-altitude coffee plantations, Costa Rica: The Complete Guide puts the very best of Costa Rica at your fingertips. Blending detailed travel tips with beautiful photography, this guidebook offers so much more than just restaurant and hotel reviews. Fascinating chapters explore Costa Rica’s unique history, culture, food, ecology and wildlife. “Top 10 Ways to Avoid a Cultural Misunderstanding” helps visitors avoid common—and potentially embarrassing—mistakes. Discover what makes Costa Rica one of the world’s most amazing destinations. Soar above the cloud forest on a zipline at Monteverde. Spend the night at a deluxe ecolodge next to Arenal Volcano. Soak in the tropical beauty of Costa Rica’s world-class beaches at Manuel Antonio National Park. Plan the perfect Costa Rican vacation! Filled with travel tips to save you time and money Over 300 beautiful color photos Over 30 detailed maps Fascinating chapters on History, Culture and Food Informative guide to Wildlife and Ecology 1% of profits are donated to environmental organizations working to preserve Costa Rica's biodiversity for future generations Printed on sustainable FSC paper

The Complete Idiot's Guide to American Heroes

Author: Jay Stevenson,Matthew Budman

Publisher: Alpha Books

ISBN: 9780028633770

Category: History

Page: 405

View: 9374

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Collects facts on and stories of such accomplished, great, and legendary Americans as Paul Bunyan, Theodore Roosevelt, Annie Oakley, Sammy Sosa, and Bill Cosby

The Complete Idiot's Guide to Pro Wrestling

Author: Lou Albano,Bert Randolph Sugar

Publisher: Alpha Reference

ISBN: 9780028639611

Category: Sports & Recreation

Page: 402

View: 1770

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Presents the history of professional wrestling, profiles the top wrestlers, explains the rules and moves of the game, and examines the sport versus entertainment debate.

The Complete Idiot's Guide to the Legacy of Lincoln

Author: Pamela Oldham

Publisher: N.A

ISBN: 9781592574056

Category: History

Page: 341

View: 4576

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How one man changed a nation. Abraham Lincoln is arguably our most revered president, and the object of much fascination. Many biographies have been written about him, but this is the first book to tackle his legacy?how Lincoln?s policies, not just his conduct during the Civil War, impacted the nation, and what changes to government and politics he is remembered for. Includes a concise biography and information on social and cultural legacies, various Lincoln organizations, further reading, online resources, and more. -The Lincoln Bicentennial is in 2009, but the Bicentennial Commission has many events planned between now and then -Harold Holtzer, a leading Lincoln scholar and author of Lincoln at Cooper Union, is doing both the foreword and the technical edit -The Lincoln Presidential Library is now open in Springfield, Illinois, and the adjoining Lincoln Museum is scheduled to open in 2006

The Complete Idiot's Guide to Walt Disney World

Author: Doug Ingersoll

Publisher: N.A

ISBN: 9781592576678

Category: Travel

Page: 397

View: 8054

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Featuring itinerary programs that cover four different age groups, a traveler's guide to Walt Disney World answers questions about accommodations, rates, dining, attractions and activities, rides, age-specific tours, and more. Original. 20,000 first printing.

Furcht

Trump im Weißen Haus

Author: Bob Woodward

Publisher: Rowohlt Verlag GmbH

ISBN: 3644002738

Category: Political Science

Page: 512

View: 7537

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Bob Woodward, die Ikone des investigativen Journalismus in den USA, hat alle amerikanischen Präsidenten aus nächster Nähe beobachtet. Nun nimmt er sich den derzeitigen Präsidenten vor und enthüllt den erschütternden Zustand des Weißen Hauses unter Donald Trump. Woodward beschreibt, wie dieser Präsident Entscheidungen trifft, er berichtet von eskalierenden Debatten im Oval Office und in der Air Force One, dem volatilen Charakter Trumps und dessen Obsessionen und Komplexen. Woodwards Buch ist ein Dokument der Zeitgeschichte: Hunderte Stunden von Interviews mit direkt Beteiligten, Gesprächsprotokolle, Tagebücher, Notizen – auch von Trump selbst – bieten einen dramatischen Einblick in die Machtzentrale der westlichen Welt, in der vor allem eines herrscht: Furcht. Woodward ist das Porträt eines amtierenden amerikanischen Präsidenten gelungen, das es in dieser Genauigkeit noch nicht gegeben hat.

The complete idiot's guide to cultural etiquette

Author: Carol Turkington

Publisher: Macmillan Distribution

ISBN: N.A

Category: Political Science

Page: 372

View: 1758

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With business and vacation travel on the rise, etiquette has gone global. This guide gives "idiot-proof" steps to looking one's best at any social event and guidance on mastering the traditions of other cultures.