Tragic Design

The Impact of Bad Product Design and How to Fix It

Author: Jonathan Shariat,Cynthia Savard Saucier

Publisher: "O'Reilly Media, Inc."

ISBN: 149192358X

Category: Computers

Page: 220

View: 5262

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Bad design is everywhere, and its cost is much higher than we think. In this thought-provoking book, authors Jonathan Shariat and Cynthia Savard Saucier explain how poorly designed products can anger, sadden, exclude, and even kill people who use them. The designers responsible certainly didn’t intend harm, so what can you do to avoid making similar mistakes? Tragic Design examines real case studies that show how certain design choices adversely affected users, and includes in-depth interviews with authorities in the design industry. Pick up this book and learn how you can be an agent of change in the design community and at your company. You’ll explore: Designs that can kill, including the bad interface that doomed a young cancer patient Designs that anger, through impolite technology and dark patterns How design can inadvertently cause emotional pain Designs that exclude people through lack of accessibility, diversity, and justice How to advocate for ethical design when it isn’t easy to do so Tools and techniques that can help you avoid harmful design decisions Inspiring professionals who use design to improve our world

Tragic Design

The Impact of Bad Product Design and How to Fix It

Author: Jonathan Shariat,Cynthia Savard Saucier

Publisher: "O'Reilly Media, Inc."

ISBN: 1491923563

Category: Computers

Page: 220

View: 5487

DOWNLOAD NOW »
Bad design is everywhere, and its cost is much higher than we think. In this thought-provoking book, authors Jonathan Shariat and Cynthia Savard Saucier explain how poorly designed products can anger, sadden, exclude, and even kill people who use them. The designers responsible certainly didn’t intend harm, so what can you do to avoid making similar mistakes? Tragic Design examines real case studies that show how certain design choices adversely affected users, and includes in-depth interviews with authorities in the design industry. Pick up this book and learn how you can be an agent of change in the design community and at your company. You’ll explore: Designs that can kill, including the bad interface that doomed a young cancer patient Designs that anger, through impolite technology and dark patterns How design can inadvertently cause emotional pain Designs that exclude people through lack of accessibility, diversity, and justice How to advocate for ethical design when it isn’t easy to do so Tools and techniques that can help you avoid harmful design decisions Inspiring professionals who use design to improve our world

Tragic Design

The True Impact of Bad Design and How to Fix It

Author: Jonathan Shariat,Cynthia Savard Saucier

Publisher: O'Reilly Media

ISBN: 9781491923610

Category: Computers

Page: 200

View: 3845

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A young cancer patient dies because nurses are distracted with their "charting" software. A pilot charts a wrong course because of confusing UI, resulting in a plane crash. Bad design is everywhere, and its cost is much higher than we think. This book discusses how the failure to prioritize good design can cause real, physical harm, and provides practical advice for designing the world into a better place. Written primarily for UI/UX designers, Tragic Design features personal stories and interviews with people who have been affected by bad design. The book also includes a section on how a layperson can be part of the solution for making our world better through good design.

A Place at the Table

The Crisis of 49 Million Hungry Americans and how to Solve it

Author: Participant Media

Publisher: Public Affairs

ISBN: 1610391810

Category: Performing Arts

Page: 301

View: 3638

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Looks at the under-reported problem of hunger facing nearly fifty million Americans, told through three intimate stories of real people in crisis.

Org Design for Design Orgs

Building and Managing In-House Design Teams

Author: Peter Merholz,Kristin Skinner

Publisher: "O'Reilly Media, Inc."

ISBN: 1491938358

Category: Computers

Page: 198

View: 6364

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Design has become the key link between users and today’s complex and rapidly evolving digital experiences, and designers are starting to be included in strategic conversations about the products and services that enterprises ultimately deliver. This has led to companies building in-house digital/experience design teams at unprecedented rates, but many of them don’t understand how to get the most out of their investment. This practical guide provides guidelines for creating and leading design teams within your organization, and explores ways to use design as part of broader strategic planning. You’ll discover: Why design’s role has evolved in the digital age How to infuse design into every product and service experience The 12 qualities of effective design organizations How to structure your design team through a Centralized Partnership Design team roles and evolution The process of recruiting and hiring designers How to manage your design team and promote professional growth

Trapped Under the Sea

One Engineering Marvel, Five Men, and a Disaster Ten Miles Into the Darkness

Author: Neil Swidey

Publisher: Broadway Books

ISBN: 0307886735

Category: History

Page: 418

View: 9318

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Documents the disastrous 1990s mission during which two members of a five-man diving team were killed while completing construction on a ten-mile tunnel at the end of Boston's Deer Island waste treatment plant.

House of Versace

The Untold Story of Genius, Murder, and Survival

Author: Deborah Ball

Publisher: Three Rivers Press

ISBN: 0307406520

Category: Biography & Autobiography

Page: 343

View: 6497

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An unauthorized chronicle of the rise of the influential fashion entrepreneur reveals family secrets pertaining to the crimes, tragedies, and intense rivalries that shaped his career, offering insight into the ongoing struggle to maintain his legacy after his death.

How to Fix the Future

Author: Andrew Keen

Publisher: Atlantic Monthly Press

ISBN: 0802189121

Category: Social Science

Page: 288

View: 6331

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Former Internet entrepreneur Andrew Keen was among the earliest to write about the dangers that the Internet poses to our culture and society. His 2007 book The Cult of the Amateur was critical in helping advance the conversation around the Internet, which has now morphed from a tool providing efficiencies and opportunities for consumers and business to an elemental force that is profoundly reshaping our societies and our world. In his new book, How to Fix the Future, Keen focuses on what we can do about this seemingly intractable situation. Looking to the past to learn how we might change our future, he describes how societies tamed the excesses of the Industrial Revolution, which, like its digital counterpart, demolished long-standing models of living, ruined harmonious environments, and altered the business world beyond recognition. Traveling the world to interview experts in a wide variety of fields, from EU Commissioner for Competition Margrethe Vestager, whose recent €2.4 billion fine to Google made headlines around the world, to successful venture capitalists who nonetheless see the tide turning, to CEOs of companies including The New York Times, Keen unearths approaches to tackling our digital future. There are five key tools that Keen identifies: regulation, competitive innovation, social responsibility, worker and consumer choice, and education. His journey to discover how these tools are being put into practice around the globe takes him from digital-oriented Estonia, where Skype was founded and where every citizen can access whatever data the government holds on them by logging in to an online database, and where a “e-residency” program allows the country to expand beyond its narrow borders, to Singapore, where a large part of the higher education sector consists in professional courses in coding and website design, to India, Germany, China, Russia, and, of course, Silicon Valley. Powerful, urgent, and deeply engaging, How to Fix the Future vividly depicts what we must do if we are to try to preserve human values in an increasingly digital world and what steps we might take as societies and individuals to make the future something we can again look forward to.

Set Phasers on Stun

And Other True Tales of Design, Technology, and Human Error

Author: Steven Michael Casey

Publisher: Aegean Publishing Company

ISBN: 9780963617880

Category: Technology & Engineering

Page: 251

View: 4402

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Designing with Data

Improving the User Experience with A/B Testing

Author: Rochelle King,Elizabeth F Churchill,Caitlin Tan

Publisher: "O'Reilly Media, Inc."

ISBN: 1449334954

Category: Computers

Page: 370

View: 1441

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On the surface, design practices and data science may not seem like obvious partners. But these disciplines actually work toward the same goal, helping designers and product managers understand users so they can craft elegant digital experiences. While data can enhance design, design can bring deeper meaning to data. This practical guide shows you how to conduct data-driven A/B testing for making design decisions on everything from small tweaks to large-scale UX concepts. Complete with real-world examples, this book shows you how to make data-driven design part of your product design workflow. Understand the relationship between data, business, and design Get a firm grounding in data, data types, and components of A/B testing Use an experimentation framework to define opportunities, formulate hypotheses, and test different options Create hypotheses that connect to key metrics and business goals Design proposed solutions for hypotheses that are most promising Interpret the results of an A/B test and determine your next move

Designing Bots

Creating Conversational Experiences

Author: Amir Shevat

Publisher: "O'Reilly Media, Inc."

ISBN: 1491974834

Category: Computers

Page: 348

View: 2523

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From Facebook Messenger to Kik, and from Slack bots to Google Assistant, Amazon Alexa, and email bots, the new conversational apps are revolutionizing the way we interact with software. This practical guide shows you how to design and build great conversational experiences and delightful bots that help people be more productive, whether it’s for a new consumer service or an enterprise efficiency product. Ideal for designers, product managers, and entrepreneurs, this book explores what works and what doesn’t in real-world bot examples, and provides practical design patterns for your bot-building toolbox. You’ll learn how to use an effective onboarding process, outline different flows, define a bot personality, and choose the right balance of rich control and text. Explore different bot use-cases and design best practices Understand bot anatomy—such as brand and personality, conversations, advanced UI controls—and their associated design patterns Learn steps for building a Facebook Messenger consumer bot and a Slack business bot Explore the lessons learned and shared experiences of designers and entrepreneurs who have built bots Design and prototype your first bot, and experiment with user feedback

Night

Author: Elie Wiesel

Publisher: Hill and Wang

ISBN: 1466805366

Category: Biography & Autobiography

Page: 144

View: 4226

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A New Translation From The French By Marion Wiesel Night is Elie Wiesel's masterpiece, a candid, horrific, and deeply poignant autobiographical account of his survival as a teenager in the Nazi death camps. This new translation by Marion Wiesel, Elie's wife and frequent translator, presents this seminal memoir in the language and spirit truest to the author's original intent. And in a substantive new preface, Elie reflects on the enduring importance of Night and his lifelong, passionate dedication to ensuring that the world never forgets man's capacity for inhumanity to man. Night offers much more than a litany of the daily terrors, everyday perversions, and rampant sadism at Auschwitz and Buchenwald; it also eloquently addresses many of the philosophical as well as personal questions implicit in any serious consideration of what the Holocaust was, what it meant, and what its legacy is and will be.

Design Leadership

How Top Design Leaders Build and Grow Successful Organizations

Author: Richard Banfield

Publisher: "O'Reilly Media, Inc."

ISBN: 1491929154

Category: Computers

Page: 172

View: 5365

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What does it take to be the leader of a design firm or group? We often assume they have all the answers, but in this rapidly evolving industry they’re forced to find their way like the rest of us. So how do good design leaders manage? If you lead a design group, or want to understand the people who do, this insightful book explores behind-the-scenes strategies and tactics from leaders of top design companies throughout North America. Based on scores of interviews he conducted over a two-year period—from small companies to massive corporations like ESPN—author Richard Banfield covers a wide range of topics, including: How design leaders create a healthy company culture Innovative ways for attracting and nurturing talent Creating productive workspaces, and handling remote employees Staying on top of demands while making time for themselves Consistent patterns among vastly different leadership styles Techniques and approaches for keeping the work pipeline full Making strategic and tactical plans for the future Mistakes that design leaders made—and how they bounced back

Calm Technology

Principles and Patterns for Non-Intrusive Design

Author: Amber Case

Publisher: "O'Reilly Media, Inc."

ISBN: 149192585X

Category: ART

Page: 152

View: 3009

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How can you design technology that becomes a part of a user’s life and not a distraction from it? This practical book explores the concept of calm technology, a method for smoothly capturing a user’s attention only when necessary, while calmly remaining in the background most of the time. You’ll learn how to design products that work well, launch well, are easy to support, easy to use, and remain unobtrusive. Author Amber Case presents ideas first introduced by researchers at Xerox PARC in 1995, and explains how they apply to our current technology landscape, especially the Internet of Things. This book is ideal for UX and product designers, managers, creative directors, and developers. You’ll learn: The importance and challenge of designing technology that respects our attention Principles of calm design—peripheral attention, context, and ambient awareness Calm communication patterns—improving attention through a variety of senses Exercises for improving existing products through calm technology Principles and patterns of calm technology for companies and teams The origins of calm technology at Xerox PARC

Innovative Wastewater Treatment & Resource Recovery Technologies: Impacts on Energy, Economy and Environment

Author: Juan M. Lema,Sonia Suarez Martinez

Publisher: IWA Publishing

ISBN: 1780407866

Category: Science

Page: 690

View: 1315

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This book introduces the 3R concept applied to wastewater treatment and resource recovery under a double perspective. Firstly, it deals with innovative technologies leading to: Reducing energy requirements, space and impacts; Reusing water and sludge of sufficient quality; and Recovering resources such as energy, nutrients, metals and chemicals, including biopolymers. Besides targeting effective C,N&P removal, other issues such as organic micropollutants, gases and odours emissions are considered. Most of the technologies analysed have been tested at pilot- or at full-scale. Tools and methods for their Economic, Environmental, Legal and Social impact assessment are described. The 3R concept is also applied to Innovative Processes design, considering different levels of innovation: Retrofitting, where novel units are included in more conventional processes; Re-Thinking, which implies a substantial flowsheet modification; and Re-Imagining, with completely new conceptions. Tools are presented for Modelling, Optimising and Selecting the most suitable plant layout for each particular scenario from a holistic technical, economic and environmental point of view.

Understanding Industrial Design

Principles for UX and Interaction Design

Author: Simon King,Kuen Chang

Publisher: "O'Reilly Media, Inc."

ISBN: 1491920343

Category: Computers

Page: 288

View: 2446

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With the coming flood of connected products, many UX and interaction designers are looking into hardware design, a discipline largely unfamiliar to them. If you’re among those who want to blend digital and physical design concepts successfully, this practical book helps you explore seven long-standing principles of industrial design. Two present and former design directors at IDEO, the international design and innovation firm, use real-world examples to describe industrial designs that are sensorial, simple, enduring, playful, thoughtful, sustainable, and beautiful. You’ll learn how to approach, frame, and evaluate your designs as they extend beyond the screen and into the physical world. Sensorial: create experiences that fully engage our human senses Simple: design simple products that provide overall clarity in relation to their purpose Enduring: build products that wear well and live on as classics Playful: use playful design to go beyond functionality and create emotional connections Thoughtful: observe people’s struggles and anticipate their needs Sustainable: design products that reduce environmental impact Beautiful: elevate the experience of everyday products through beauty

Turtles All the Way Down

Author: John Green

Publisher: Penguin

ISBN: 0525555358

Category: Young Adult Fiction

Page: 304

View: 8815

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“Wrenching and revelatory.” An instant #1 bestseller, the widely acclaimed Turtles All the Way Down is John Green's brilliant and shattering new novel. “A tender story about learning to cope when the world feels out of control.” – People Sixteen-year-old Aza never intended to pursue the mystery of fugitive billionaire Russell Pickett, but there’s a hundred-thousand-dollar reward at stake and her Best and Most Fearless Friend, Daisy, is eager to investigate. So together, they navigate the short distance and broad divides that separate them from Russell Pickett’s son, Davis. Aza is trying. She is trying to be a good daughter, a good friend, a good student, and maybe even a good detective, while also living within the ever-tightening spiral of her own thoughts. In his long-awaited return, John Green, the acclaimed, award-winning author of Looking for Alaska and The Fault in Our Stars, shares Aza’s story with shattering, unflinching clarity in this brilliant novel of love, resilience, and the power of lifelong friendship.

Glow Kids

How Screen Addiction Is Hijacking Our Kids-and How to Break the Trance

Author: Nicholas Kardaras

Publisher: Macmillan

ISBN: 1250097991

Category: Business & Economics

Page: 288

View: 649

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We’ve all seen them: kids hypnotically staring at glowing screens in restaurants, in playgrounds and in friends' houses—and the numbers are growing. Like a virtual scourge, the illuminated glowing faces—the Glow Kids—are multiplying. But at what cost? Is this just a harmless indulgence or fad like some sort of digital hula-hoop? Some say that glowing screens might even be good for kids—a form of interactive educational tool. Don’t believe it. In Glow Kids, Dr. Nicholas Kardaras will examine how technology—more specifically, age-inappropriate screen tech, with all of its glowing ubiquity—has profoundly affected the brains of an entire generation. Brain imaging research is showing that stimulating glowing screens are as dopaminergic (dopamine activating) to the brain’s pleasure center as sex. And a growing mountain of clinical research correlates screen tech with disorders like ADHD, addiction, anxiety, depression, increased aggression, and even psychosis. Most shocking of all, recent brain imaging studies conclusively show that excessive screen exposure can neurologically damage a young person’s developing brain in the same way that cocaine addiction can. Kardaras will dive into the sociological, psychological, cultural, and economic factors involved in the global tech epidemic with one major goal: to explore the effect all of our wonderful shiny new technology is having on kids. Glow Kids also includes an opt-out letter and a "quiz" for parents in the back of the book.

The Color of Law: A Forgotten History of How Our Government Segregated America

Author: Richard Rothstein

Publisher: Liveright Publishing

ISBN: 1631492861

Category: Social Science

Page: 336

View: 6743

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"Rothstein has presented what I consider to be the most forceful argument ever published on how federal, state, and local governments gave rise to and reinforced neighborhood segregation." —William Julius Wilson In this groundbreaking history of the modern American metropolis, Richard Rothstein, a leading authority on housing policy, explodes the myth that America’s cities came to be racially divided through de facto segregation—that is, through individual prejudices, income differences, or the actions of private institutions like banks and real estate agencies. Rather, The Color of Law incontrovertibly makes clear that it was de jure segregation—the laws and policy decisions passed by local, state, and federal governments—that actually promoted the discriminatory patterns that continue to this day. Through extraordinary revelations and extensive research that Ta-Nehisi Coates has lauded as "brilliant" (The Atlantic), Rothstein comes to chronicle nothing less than an untold story that begins in the 1920s, showing how this process of de jure segregation began with explicit racial zoning, as millions of African Americans moved in a great historical migration from the south to the north. As Jane Jacobs established in her classic The Death and Life of Great American Cities, it was the deeply flawed urban planning of the 1950s that created many of the impoverished neighborhoods we know. Now, Rothstein expands our understanding of this history, showing how government policies led to the creation of officially segregated public housing and the demolition of previously integrated neighborhoods. While urban areas rapidly deteriorated, the great American suburbanization of the post–World War II years was spurred on by federal subsidies for builders on the condition that no homes be sold to African Americans. Finally, Rothstein shows how police and prosecutors brutally upheld these standards by supporting violent resistance to black families in white neighborhoods. The Fair Housing Act of 1968 prohibited future discrimination but did nothing to reverse residential patterns that had become deeply embedded. Yet recent outbursts of violence in cities like Baltimore, Ferguson, and Minneapolis show us precisely how the legacy of these earlier eras contributes to persistent racial unrest. “The American landscape will never look the same to readers of this important book” (Sherrilyn Ifill, president of the NAACP Legal Defense Fund), as Rothstein’s invaluable examination shows that only by relearning this history can we finally pave the way for the nation to remedy its unconstitutional past.